Return / Exchange Policy
We have a 14-day exchange / return policy, which means you have 14 days after receiving your item to initiate an exchange / return.
AKASHI-KAMA reserves the right to reject returns if it determines that the customer is attempting to return items that have been worn, items that were purchased with the intention of resale, or for any other exploitation of this return policy. Worn items will be sent back or subject to a cleaning / restocking fee.
For exchanges: Risk-free size shopping. We offer complimentary size exchanges to ensure your ideal fit. Unworn + unused items can be exchanged within 14 days of receipt for a different size in stock, or store credit. Exchange shipping is covered for domestic orders. Please email firstname.lastname@example.org
For returns: Unworn + unused items can be returned within 14 days of receipt for store credit. A return label will be provided, otherwise you may use your own method and ship to the return address on your order. For the return portal, click here. Please note that initial shipping costs are not refundable. Certain orders are not eligible to be returned, including; sale / off-season items, international orders, specific pre-orders, knitwear, or orders using promo codes and all collaboration products.